Warranty
AMISCO hereby warrants the welding and the metal structure of its products for a period of ten (10) years of residential use. This warranty is also valid on the swivel plates of products sold after April 1st 2019.
Wood and upholstered products have a one (1) year limited warranty. Metal, wood and upholstered products are warranted against damages caused by material and workmanship defects, occurring during a normal use and under the conditions for which the products are designed. The warranty does not cover normal wear of paint, lacquer, or upholstery covering.
Among other things, this warranty excludes decorative features, glides and other accessories.
This warranty does not apply to defects resulting from improper use, care or assembly, from unauthorized repair or alteration or from negligence.
This warranty does not cover transit and handling damages to products sold on the Internet or by catalogue, unless they are specifically designed and packaged for direct delivery to the consumer by AMISCO. Under this warranty, AMISCO will, at its discretion, repair or replace the defective part at no cost except for transportation, handling and shipping costs which will be charged to the purchaser. The replacement parts are included in this warranty for the remainder of the original warranty period.
This is a limited warranty, any defect not specifically covered herein is excluded. Where allowed under the law, AMISCO disclaims liability for all special, incidental and consequential damages.
They also do not cover damages that result from any of the following: neglect, accidents, intentional misuse, or acts of nature, normal wear and tear, aging, immersion in water, or extreme temperatures or humidity. Scratches, blemishes, slight color variations in wood grain, or minor variations in size. Unauthorized repair, alteration, abuse or misuse of the product.
Commercial use of this product cancels the above-mentioned warranty.
Claims and Merchandise Returns
If parts are missing or received damaged, contact us within 30 days from your purchase date. All warranty claims must be sent in writing to us together with the original or photocopy of the original purchase receipt.
AMISCO reserves the right to ascertain the basis for a request and to demand justification pieces. Defective merchandise may not be returned until receipt of AMISCO’S written authorization and shipping instructions are given. AMISCO reserves the right to replace merchandise deemed defective with similar merchandise of same value if original merchandise is no longer available.
Paint Finishes
All AMISCO metal furniture are powder coated, which provides a durable and environmental friendly finish for indoor use.
Semi-Transparent 51 Harley Finish
AMISCO’S unique finishes assure you that no two pieces will ever be identical since through these finishes you are able to see details such as welding lines, sanding and other techniques bearing the touch of AMISCO’S many skilled metal craftsmen. A certain amount of discoloration of the steel in various spots is a natural occurrence in this process and should not be considered a defect.
Fabrics and Finishes
Fabrics are not guaranteed for colorfastness or durability. We can send you fabric samples upon request.
Metal finishes, wood finishes, and fabrics may vary slightly from the image on your screen.
Barstool Comforts is not responsible for the direction of a fabric’s pattern. For example, if you choose a striped fabric, we can’t be responsible for which way the pattern runs (red-white-blue versus blue-white-red). We can, however, request that your stripes run vertically or horizontally.
Finishes may vary in texture and color. Since finishes are applied by hand, no two chairs or stools will be identical. These slight variations and nuances of shading and texture give each product its unique look, and can’t be claimed as defects or imperfections.
Please be sure to choose your products carefully.
You are responsible for choosing the right dimensions and colors. For example, make sure that the height of your stools (seats and arms) will fit your counter or bar. If you are unsure whether a product will fit at your counter or bar, please email us before you order.
Also, make sure that you choose the right colors because special orders can’t be canceled.
Product Care
Painted Steel
Use a soft cloth and mild soapy water. Rinse and wipe dry. Do not use a scouring pad or an abrasive cleanser. This could damage and scratch the paint finish.
Laminate (TFL and HPL)
Use a soft cloth and warm, mild soapy water, or all purpose cleaner. Rinse and wipe dry. For stubborn stains, use baking soda.
Clear and Painted Glass
Use paper towel and glass cleaner.
Porcelain on Glass
Use a soft cloth and warm, mild soapy water, a all purpose cleaner or a glass cleaner.
Wood and Veneer
Remove dust with a dry cloth. To clean, use a soft cloth and water. Wipe dry. Refer to the Wood Caring Guide for more details.
Fabric Coverings
Professional cleaning service is recommended. Vacuum or brush regularly to remove dust and grime. Some fabrics may require brushing with a non metallic, stiff bristle brush to restore appearance. After a spill, blot immediately the spilled liquid. Clean spot or stain from the outside to the middle of the area affected to prevent circling. To remove soil, clean the fabric with the foam from a mild water based detergent. Test on a small inconspicuous area before proceeding. Do not use household solvents, hot water extraction or steam cleaning. Blue-jean dye can transfer from jeans onto white or light-colored upholstery fabrics with contact, even after several washings of the jeans.
PVC and Polyurethane Upholstery Coverings
Use a soft cloth and mild soapy water, or all purpose cleaner. Do not use solvant. Some foods may stain white and light-colored PVC or polyurethane upholstery coverings. Clean any food spills immediately to prevent permanent stains. Blue-jean dye can transfer from jeans onto white and light-colored PVC or polyurethane with contact, even after several washings of the jeans. Clean blue jean dye marks with isopropyl rubbing alcohol.
Stainless Steel
Use a soft cloth and mild soapy water. Wipe in the grain direction to prevent marking or scratching of the surface. Rinse and wipe with a dry cloth, to avoid water marks. To get rid of stains, use a stainless steel cleaner, and follow the product instructions. Wipe in the grain direction. Do not use a scouring pad or powder cleanser, as these products may damage the finish.
